Caring Guidelines For Your Skye Pieces

At Skye Jewellery, we craft timeless pieces using high-quality materials built to last. We combine the strength and durability of stainless steel with the luxurious shine of triple 18k gold plating. This unique blend ensures your jewellery remains a cherished companion for years to come.

Long-Lasting Beauty with Minimal Upkeep

While all jewellery naturally discolours slightly over time, Skye pieces are designed to resist tarnishing for extended wear. However, certain chemicals like those found in shampoos and perfumes can slightly dull the gold plating's brilliance.

Here's how to maintain your Skye Jewellery's dazzling shine with minimal effort:

• Simple Cleaning: For routine care, gently buff your jewellery with a soft polishing cloth to restore its luster.

Smart Wearing: To help preserve the vibrancy of the gold plating, you can briefly remove your jewellery when showering, swimming, or applying lotions and fragrances.

Caring for Sterling Silver & Gold-Plated Sterling Silver (925)

Our sterling silver (925) and 18k gold-plated sterling silver pieces are crafted with the same dedication to quality, but they do require a little extra care to keep them looking their best:

• Avoid Prolonged Moisture: Sterling silver can naturally tarnish when exposed to water or humidity for long periods. Store your pieces in a dry, cool place, ideally in a jewellery pouch or box.
• Gentle Cleaning: If tarnish appears, clean with a specialised silver polishing cloth to restore brightness. For gold-plated silver, stick to a soft cloth only — avoid silver dips or harsh cleaners as these may wear away the plating.
• Last On, First Off: Put your silver jewellery on after applying perfume, hairspray, or lotion, and remove it before swimming or showering to help maintain both the silver and the gold plating’s brilliance.

With these effortless steps, your Skye Jewellery will continue to radiate elegance for all your cherished moments

Ring Sizing

Not sure about ring sizing? Use our sizing guide to get your perfect size!

Skye Jewellery Warranty & Returns

Returns & Refunds

We want you to love your jewellery! Eligible online purchases can be returned within 14 days of delivery, provided you notify us within this period. Items should be unused and returned in their original packaging. Please contact skyejewellery@proton.me to arrange a return.

Customers are responsible for return postage for change-of-mind returns and exchanges. Refunds will include the original standard delivery charge where required by law. Return postage is non-refundable.

Exchanges

Would you prefer a different piece? Simply return your original item to us and, once received and approved, we’ll post your replacement free of charge. We cover the postage for sending your new piece, but return postage remains the customer’s responsibility.

Thank you for supporting our small Irish business! ☁️

Team Skye Jewellery

Skye Jewellery | Returns, Refunds & Warranty

Important Notes:

• You are responsible for the cost of return shipping.
• Delivery and postage costs from your original order are non-refundable.
• Skye Jewellery is not responsible for lost or damaged items during return shipment. We recommend using a trackable shipping method for your protection.
• Earrings cannot be returned due to hygiene reasons.
• For any questions or concerns regarding specific items, please contact us before placing your order.

Warranty:

Faulty, Damaged or Broken Items

If your jewellery arrives faulty or incorrect, or breaks due to a fault with the item, please contact us at skyejewellery@proton.me. We’ll assess the issue and arrange an appropriate remedy in accordance with your consumer rights, covering applicable postage costs where required.

We cannot cover breakages caused by rough wear, accidental damage, misuse or physical damage caused by the wearer. These exclusions do not affect your statutory rights where an item is faulty.

1-Year Stainless Steel Tarnishing Promise

We offer a one-year tarnishing replacement promise on eligible stainless steel jewellery from the date of purchase. If your piece tarnishes within this period, please contact us with your proof of purchase. We’ll arrange an identical replacement where available or discuss suitable alternatives.

This promise is in addition to your statutory consumer rights and does not replace them.

Delivery Issues

If your order hasn’t arrived within the expected delivery timeframe, please contact us and we’ll investigate with An Post and help resolve the issue.

Contact Us:

If you have any questions regarding our return policy or warranty, please feel free to contact us at skyejewellery@proton.me